Posts Tagged ‘carlos vila’
Carlos Torres Vila: Banking Boring, Stressful
on Saturday, July 8, 2017Carlos Torres Vila Money Quote saying as CEO of Spain’s BBVA that customers don’t like dealing with banks to support the idea that it can all be automated. Carlos Torres Vila said:
“Really people don’t like banking, it’s boring, it takes time, causes them stress, and people have bad financial habits” — Carlos Torres Vila
In this quote, Carlos Torres Vila is giving his perspective on why many people do not enjoy engaging with banks and handling their financial matters. He suggests that banking seems boring and time-consuming to most, and can also be a source of stress due to the responsibility involved. Additionally, Vila notes that people commonly have poor money management habits.
The overall interpretation is that Vila believes many find banking an unpleasant chore due to these factors – the lack of excitement, the demands on one’s schedule, the anxiety it can provoke, and individuals’ typical weaknesses with personal finance discipline.
Carlos Torres Vila: Self-Driving Bank
on Friday, July 7, 2017Carlos Torres Vila Money Quote saying as CEO of Spain’s BBVA Bank that turning control of banking over to chatbots and data mining means technology runs the financial life of bank customers without their attention. Carlos Torres Vila said:
“What we can do is leverage data and AI to provide people with peace of mind, really having an almost magical experience that things in their financial life turn out the way they want it. It’s almost like a self-driving bank experience” — Carlos Torres Vila
In this quote, Carlos Torres Vila is envisioning how new technologies like artificial intelligence and data analytics could transform banking. By describing it as providing “peace of mind” and an “almost magical experience” where customers’ financial goals are achieved, he’s suggesting AI could automate many banking tasks to deliver an effortless, self-driving-like service.
The “self-driving bank experience” implies a seamless, behind-the-scenes system that takes care of financial needs without much direct user involvement required. Overall, Vila appears to believe data and AI can optimize banking to give customers serenity knowing their money is being managed smoothly and strategically for the outcomes they desire.