Posts Tagged ‘customer’
Gary Vaynerchuk: Customer Is Always Right
on Saturday, June 25, 2016Gary Vaynerchuk Money Quote saying in this commonly accepted adage, we agree that most buyers will only purchase if you agree and support them. Gary Vaynerchuk said:
“The customer is always right as long as you expect and want their money” — Gary Vaynerchuk
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In this quote, Gary Vaynerchuk is providing a pragmatic perspective on the common business adage that “the customer is always right.” He acknowledges that customers should generally be treated as right when it comes to their needs, wants and complaints.
However, Vaynerchuk adds the caveat that this principle only applies “as long as you expect and want their money.” In other words, businesses should cater to customers and prioritize customer satisfaction, but there are also reasonable limits to how much a company must bend to a customer’s demands or complaints if that particular customer is not actually providing the business with revenue or profit.
So in essence, Vaynerchuk is saying customer service should be a top priority, but not to the point where it disregards the financial interests of the business itself.
Ray Kroc: Putting Customers First
on Thursday, July 12, 2012Ray Kroc Money Quotation saying Those who put profit above value will go nowhere because money isn’t the point for the customer interested in the product or service you sell. Ray Kroc said:
“If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours” — Ray Kroc
The quote “If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours” by Ray Kroc means that long-term success in business is not achieved solely by focusing on profits and financial gain.
According to Kroc, truly thriving occurs when you derive deep fulfillment and passion from your work itself rather than just the income. Additionally, success depends on prioritizing excellent customer service and satisfaction above all else.
When a business loves what it does and centers the client experience as its top priority, that commitment to quality and service will lead to sustainable prosperity over time, based on Kroc’s perspective expressed in this quote.
Birthday: October 5, 1902 – Death: January 14, 1984
Jack Weatherford: Cash in Relationships
on Thursday, September 8, 2011Jack Weatherford Money Quotation saying there is no denying that money strongly affects all interpersonal interaction and human social connections. Jack Weatherford said:
“Money defines relationships among people, not just between customer and merchant in the marketplace or employer and laborer in the workplace” — Jack Weatherford
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In this quote, Jack Weatherford is expanding on his view that money plays a defining role in relationships. The best interpretation is:
- Weatherford believes money not only shapes relationships between economic actors like customers/merchants and employers/employees, as one might expect.
- He argues that money also influences relationships among people in general, whether they are interacting in an explicitly economic context or not.
- Weatherford sees the power of money to define dynamics and introduce complications extending beyond just marketplace and workplace transactions, but also coloring personal interactions and social bonds between individuals wherever they occur.
The overall message is that according to Weatherford, money is deeply ingrained in society and a pervasive factor that can affect the character of relationships between all people on multiple levels, not just in overtly commercial settings. He views monetary influences as woven into the fabric of social interactions in a broad sense.
Henry Ford: Customers Paying Wages
on Thursday, October 14, 2010Henry Ford Money Quotation saying buyers of goods are those who pay workers their wages, but employers handle the cash. Henry Ford said:
“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages” — Henry Ford
In this quote, Henry Ford is explaining his view that customers, not employers, are ultimately responsible for paying workers’ wages. He argues that while employers directly handle and distribute wage money, it is the paying customers whose purchases generate the revenue for businesses to afford employee salaries.
Ford appears to believe that a company’s ability to pay its workers depends on satisfying customers and earning their continued patronage. The quote conveys Ford’s philosophy that a business’s top priority should be serving customers well in order to maintain the income stream needed to compensate employees over the long run.
Overall, he aims to emphasize the interconnected relationship between customers, employers and workers in the economic system.
Birthday: July 30, 1863 – Death: April 7, 1947