John Chiang Money Quote saying as California State Treasurer that Wells Fargo cheated and fleeced customers with disregard for ethics and encouraged greediness
Warren Buffett Money Quote saying the Wells Fargo customer base grows constantly - however it was due mostly to fraud - so those customers are now leaving
Carlos Torres Vila Money Quote saying as CEO of Spain's BBVA Bank that turning control of banking over to chatbots and data mining means technology runs the financial life of bank customers without their attention
Carlos Torres Vila Money Quote saying as CEO of Spain's BBVA that customers don't like dealing with banks to support the idea that it can all be automated